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SUPPORT and FAQ
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which is the best gaming pc for 1080p gaming?at 1080p high graphics settings we would recommend our intermediate build. if you want medium graphics at a lower price our apprentice build if great.
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what build should I get if I want to play at 1440p?At 1440p either our veteran or elite builds are great. The elite is a great entry build for higher fidelity gaming whilst the veteran provides better fps and all round performance.
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what builds can run 4KFor 4k we would recommend the Apex. It is easily capable of reaching high FPS in most games on max settings with ray tracing.
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Can I customise my pre-built?yes. simply contact us either at support@wigglystraight.com or through our on website chat. we allow most kinds of customisation but will not do things like custom water cooling. please note that depending on customisations delivery may take longer and the price of the build may increase.
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Can I upgrade my PC in the future?yes. This is not a service we offer but due to use using no proprietary parts or anti consumer design methods you are fully able to upgrade anything in your pc down the line same as if you had built it yourself.
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Can I play VR on my PC?with builds like the elite or above absolutely however our less expensive builds may struggle.
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How can I tell which PC best fits my needs?our product descriptions should help with this but if you still don't know simply contact us and we will respond as soon as possible.
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Does the computer come with an OS installed?Yes. Our pcs come with the newest stable version windows 11 home installed. Please note that the intermediate build and below do not come with a activated copy of windows. Don't worry however should you need a activated copy you can buy one yourself very easily at Windows 11 | Home | PC Activation Code by email : Amazon.co.uk: Software and we can then run you through activating your key.
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how does the novice (£550) build compare with a laptop?At the same price point the novice build will beat almost any windows laptop in almost any task. This means that if you don't need the mobility of laptops the novice PC is a far better choice.
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how long can I expect my PC to be relevant / when should I upgrade?Our lower end builds will remain technologically relevant and powerful for around 5-7 years. our more powerful ones will normally be more than enough for your needs for longer than that however. Please note this is an estimation based on previous trends.
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How long will it take for my pc to arrive?Around 2 weeks.
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Can I track the delivery progress of my build?Yes. we will send email updates about the status of your build.
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do you provide support for setting up my computerWe provide a small manual with things to do to set up your computer as well as some basic troubleshooting steps. if you need more in depth support we can aid you through our in site support chat.
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When are support channels open?We will try to respond to any emails and messages as soon as possible and dedicated support channels are open from 5:30pm to 8pm every weekday.
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